Turn Your Website Into Another Front Desk
Add a company-trained GPT chatbot that answers questions, explains services, captures customer information, and can schedule appointments directly inside the chat.
A separate add-on to the AI Phone Agent — your website works for you around the clock, even when no one is available to answer the phone.
Configured around your company's approved information and services.
What the Website Chatbot Can Do for Your Business
The FrontDesk360 AI website chatbot is trained on your company's approved information. It answers questions, explains what you offer, and — on the booking tier — completes the scheduling process without requiring a phone call.
Answers Approved Company Questions
The chatbot is trained on your business's approved information — services offered, service areas, hours of operation, pricing guidelines, and any other details you approve. Visitors get immediate, accurate answers without waiting for a callback.
Explains Your Services Clearly
Visitors can ask about specific services and receive clear, plain-language explanations drawn from your company's own service descriptions — consistent with how your team would answer.
Captures Customer Information
The chatbot collects names, contact details, service needs, and other information you require — delivering structured data to your team rather than a missed call or an abandoned visit.
Schedules Appointments Inside the Chat
Booking Tier Only
On the Website Chatbot With Booking tier, the chatbot can check availability and complete the booking process directly inside the chat window — no phone call required. Compatible scheduling software connection required.
Works After Hours and on Weekends
The chatbot is available whenever your website is open. Visitors who arrive outside business hours can still get answers and — on the booking tier — complete a booking without waiting for your office to open.
Website Chatbot Pricing
Two tiers to match your needs. Start with Q&A coverage and upgrade to full booking when you are ready. Both are separate add-ons to the AI Phone Agent plan.
Company Q&A Chatbot
$99 / month
$299 one-time setup fee
- Company-trained GPT chatbot installed on your website
- Answers approved questions about your business
- Explains services, hours, service areas, and pricing guidelines
- Captures visitor name, contact details, and service request
- Delivers structured inquiry data to your team
- Consistent, always-on answers — no hold times
Website Chatbot With Booking
$179 / month
$499 one-time setup fee
- Everything in Company Q&A Chatbot
- Checks appointment availability inside the chat
- Books appointments directly inside the chat window
- Selects appointment types based on service request
- Collects required service details during the booking
- Compatible scheduling software connection required
- Software compatibility reviewed before setup
Software compatibility and available booking functions are confirmed during consultation and setup. Custom configuration may require additional fees.
Capture Visitors Who Would Otherwise Leave Without Contacting You
Most website visitors never call or fill out a form. A company-trained chatbot gives them a fast, direct way to get answers and book — turning passive traffic into real scheduling opportunities.
After-Hours Visitors
A homeowner searches for appliance repair at 10 PM and lands on your website. Without a chatbot, they move on to a competitor. With the FrontDesk360 AI chatbot, they can get answers and book a service call — before your office opens.
Price Shoppers and Comparison Visitors
Visitors comparing options often want a quick answer about pricing or service areas before they decide. The chatbot provides your approved answers immediately, reducing the friction that causes visitors to leave.
Mobile Visitors Who Won't Fill Out a Form
Many mobile visitors avoid long contact forms but will engage with a chat. The chatbot gives them a familiar, fast format to ask questions and, on the booking tier, complete a booking — without requiring a phone call.
Website Chatbot — Common Questions
Specific questions about how the chatbot works, what it costs, and what it can do.
Is the website chatbot included with the AI Phone Agent plan?
No. The website chatbot is a separate add-on with its own monthly fee and setup fee. It is not bundled with any inbound phone plan.Can the chatbot schedule appointments by itself?
On the Website Chatbot With Booking tier, yes — when connected to compatible scheduling software, the chatbot can check availability and complete bookings inside the chat. This function requires software compatibility review before setup. The Company Q&A tier captures customer information and inquiries but does not complete the booking process.How is the chatbot trained on my company?
We configure the chatbot using your approved business information — services, hours, service areas, pricing guidelines, and any additional details you provide. The chatbot only answers questions based on information you have approved. It does not draw on outside sources or make up answers.Can it handle complex or unusual questions?
The chatbot is designed to handle questions based on your approved company information. If a visitor asks something outside that scope, the chatbot is configured to acknowledge the limit and direct them to contact your team directly. It does not attempt to answer questions it has not been trained on.Does the chatbot replace the AI phone agent?
No. They serve different channels. The AI phone agent handles inbound calls. The chatbot handles website visitors. Many businesses use both — so that whether a customer calls or visits the website, they receive a consistent, capable response.What scheduling software does the chatbot work with?
Software compatibility is reviewed during the consultation process. Not every platform is supported, and available booking functions depend on your specific software and configuration. We confirm compatibility before setup begins.Can I update what the chatbot says after it is live?
Yes. When your services, hours, pricing, or procedures change, you can request updates. The chatbot is maintained and adjusted as part of your ongoing plan.
Your Website Can Do More Than Display Your Phone Number
Add a company-trained GPT chatbot that answers questions, captures customer information, and — on the booking tier — schedules appointments directly inside the chat. Available as a standalone add-on or alongside the AI Phone Agent.
Software compatibility and booking functions are reviewed during consultation. Add-on pricing begins at $99/month plus a one-time setup fee.