Simple Inbound Call Plans

FrontDesk360 AI inbound call plans are based on your estimated monthly inbound call minutes. Choose the plan that fits your current call volume, and add optional services as your business needs them.

Website chatbot and outbound AI calling are separate add-ons and are not included in the inbound call plans below.

Choose Your Inbound Call Plan

All plans include a customized AI phone agent configured around your company's approved information, services, and scheduling workflow. Setup fees are one-time charges.

Essential

$249 / month

$599 one-time setup fee

200 inbound minutes per month

  • Customized AI phone agent
  • Company-trained answers
  • Appointment scheduling
  • Cancellation and rescheduling
  • Compatible scheduling or dispatch connection
  • Call transfers
  • Message taking
  • Call summaries
  • Initial testing and corrections

Most Popular

Professional

$349 / month

$699 one-time setup fee

500 inbound minutes per month

  • Everything in Essential
  • More detailed call flows
  • Multiple appointment types
  • Additional routing rules
  • More advanced scheduling procedures
  • Standard ongoing adjustments

Business

$499 / month

$799 one-time setup fee

1,000 inbound minutes per month

  • Everything in Professional
  • Higher-volume call handling
  • More complex routing
  • Additional calendars or departments when compatible
  • Priority support

Thank you! We will be in touch to discuss your custom pricing and configuration.

More Than 1,000 Minutes?

Contact us for a custom consultation and pricing review.

High-volume businesses with complex routing, multiple departments, or advanced dispatch workflows may require a custom configuration. We will review your call volume, software, and workflow before recommending a plan.

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Optional Add-Ons

Both add-ons are priced separately from inbound call plans. Add one or both based on your business needs.

Turn Your Website Into Another Front Desk

Add a company-trained GPT chatbot that answers questions, explains services, captures customer information, and can schedule appointments directly inside the chat.

Available Tiers:

Company Q&A Chatbot -- $99 / month + $299 setup fee
Answers company questions and captures customer information.

Website Chatbot With Booking -- $179 / month + $499 setup fee
Answers questions and schedules appointments directly inside the chat.

Let Your Team Trigger Customer Calls Without Stopping to Dial

Authorized staff can manually trigger outgoing calls for technician-on-the-way notices, delays, rescheduling, customer updates, and approved voicemail messages.

Starting at $79 / month, plus outbound usage.

Outbound calls are manually initiated by authorized staff. They are not automatic appointment reminders.

Pricing Notes

Plans include inbound voice minutes only.

Outbound calling is a separate add-on and is priced separately.

Website chatbot is a separate add-on and is priced separately.

Software compatibility is reviewed before setup. Not all platforms are supported.

Custom programming or non-standard integrations may require additional fees.

Final features and capabilities depend on your approved workflow, configuration, and selected plan.

Pricing Questions

Clear answers to the most common questions about plans, setup, and add-ons.

  • What is included in the setup fee?

    The setup fee covers configuring your AI phone agent around your company's approved information -- services, hours, service areas, pricing, scheduling rules, call transfers, cancellation and rescheduling procedures, and customer communication. It also includes connecting compatible scheduling or dispatch software, building and testing call flows, and making initial corrections based on real test calls. Setup complexity varies by plan.

  • Are there overage charges if I exceed my monthly minutes?

    Yes. If your inbound call volume exceeds your plan's monthly minute allowance, overage charges apply. Specific overage rates are reviewed during consultation and confirmed before setup. If you consistently exceed your plan minutes, upgrading to a higher plan or discussing a custom arrangement is recommended.

  • Can I change plans after I sign up?

    Plan changes are available. Moving to a higher plan may require configuration updates depending on the expanded features included in that plan. Contact us to discuss a plan change and what adjustments may be needed.

  • Does the setup fee include testing?

    Yes. Initial testing and corrections are included in every plan's setup fee. This includes real call scenario testing to confirm that the agent answers correctly, schedules accurately, and transfers calls as configured. The depth and number of test scenarios varies by plan.

  • What if my software needs a custom integration?

    Software compatibility is reviewed before setup begins. If your scheduling, booking, CRM, or dispatch platform requires custom programming or a non-standard connection, additional fees may apply. We will confirm compatibility and any additional costs during consultation before any work begins.

Your Customers Are Calling. Make Sure Something Capable Answers.

Replace basic message taking with an AI phone agent customized to answer questions, book appointments, manage scheduling requests, transfer calls, and support your business workflow.

No generic software handoff. We configure the system around your company's actual procedures.